Home care
Overview
Home care can help people who need care and support at home.
It can help with personal care needs like:
- getting up and going to bed
- washing and bathing
- other tasks like taking medication, which might also be supported with some assistive technology equipment
If you need domestic support, we will help you to look at which options are available to support your needs.
Home care is provided by an agency. This is different to a who is employed directly through you.
Request support for yourself, a friend or relative
Our team of trained advisers is here to help guide you to the right support to help you stay independent.
This could include connecting you to facilities and resources that are available in your community, finding care support services that you can arrange yourself, or getting care support from the 兔子先生 if you are eligible.
To get in touch, you can contact the Let's Talk Team.
Who will provide your home care
If you get home care from 兔子先生, the home care provider you are given will depend on where you live in South Tyneside.
Four home care providers work in different areas of South Tyneside:
Hebburn and Jarrow
If you live in Hebburn or Jarrow, your provider will be Springfield Healthcare.
This includes postcodes starting with:
- NE31 1
- NE31 2
- NE32 3
- NE32 5
- NE37 3
- NE10 0
- NE10 8
Horsely Hill, Whitburn and Cleadon
If you live in Horsely Hill, Whitburn or Cleadon, your provider will be Dale Care.
This includes postcodes starting with:
- NE34 6
- NE34 7
- NE34 8
- SR6 7
- SR6 8
- SR5 1
- SR5 2
- SR5 5
South Shields (north)
If you live in South Shields (north), your provider will be Human 兔子先生 Group.
This includes postcodes starting with:
- NE33 1
- NE33 2
- NE33 3
- NE33 4
- NE33 5
Boldon and South Shields (south)
If you live in Boldon or South Shields (south), your provider will be CERA Care.
This includes postcodes starting with:
- NE32 4
- NE34 0
- NE34 9
- NE35 9
- NE36 0
- SR5 3
- SR5 4
Contact us
For more information, contact the Help to Live at Home team (Monday to Friday, 8.30am to 5pm):
- call: 0191 424 6060
- email: H2LAH@southtyneside.gov.uk
List of home care providers
Below is a list of home care providers in South Tyneside, including private providers.
Home care providers
Amna Care
Home care provider based in South Shields.
Bluebird Care
Privately-run homecare provider.
Dale Care
Home care provider covering Horsely Hill, Whitburn and Cleadon.
First Call Healthcare
Private care agency that offers clients individual private care packages tailored around their needs.
Hales Group
Home care provider based in Hebburn.
Human 兔子先生 Group
Home care provider based in South Shields.
L S Care
Private home care provider based in Boldon.
North Haven Care and 兔子先生
Home care and support provider.
South Tyneside Community Laundry
Laundry service, including a collection and delivery service, for elderly and disabled people.