Electoral registers
Credit reference agencies and the electoral register
Credit reference agencies can buy copies of the full register of electors.
The information is marked to show who has opted out of the open register, and who is happy to have their details passed on to a third party.
How credit reference agencies use this information
The agencies use this information if you are applying for credit or to confirm your name and address when you want to open a bank account.
They do not directly access the information held on our register of electors. They purchase the data and update their own systems, it can therefore take them some time to update their records.
If you have had a credit application rejected because a credit reference agency says that you are not on the electoral register:
- contact the Elections team by emailing elections@southtyneside.gov.uk or phone our Customer Contact Centre on 0191 427 7000 to see if you are on the current electoral register
- If you are registered to vote, contact the appropriate credit reference agency
If you are not registered to vote, see .
Below is a list of credit reference agencies who currently buy a copy of the full register of electors for South Tyneside:
- Equifax Ltd. - er.admin@equifax.com
- Callcredit Ltd - er.admin@callcreditgroup.com
- Aristotle Ltd - aristotle@globetech.co.uk