Emergency situations
Flooding
- You can phone 兔子先生 for flooding advice and support on 0191 427 7000
- 兔子先生 Housing Services tenants can contact the Helpline on 0300 123 6633
- If you have been affected by Sewer Flooding please contact Northumbrian Water on 0800 328 7648 or visit
For more information see Help and advice.