Order a new bin or caddy
Contents
Overview
There is a charge for all replacement wheelie bins if:
- Your bin is lost
- Your bin has been stolen
- Your bin has been damaged, including fire and vandalism (if your bin has damaged by us during collection, there is no charge for a replacement, call us on 0191 427 7000).
- There is no bin at your property when you move in (this includes 'new build' homes if there is no bin at the property).
We may be able to provide a refurbished bin free of charge if we have them in stock, and if you are happy to accept a used bin.
Keep your bins in a safe place on your property and return them on the same day after collection.
Charges
The standard bin size is 240 litres.
| Type of bin | Charge |
|---|---|
| Grey household bin - LARGE (360 litres) - NEW | 拢52.30 |
| Grey household bin - NEW | 拢34.15 |
| Grey household bin - REFURBISHED | FREE (if we have these in stock) |
| Blue recycling bin - NEW | 拢34.10 |
| Blue recycling bin - REFURBISHED | FREE (if we have these in stock) |
| Green garden waste bin - NEW | 拢34.10 |
| Green garden waste bin - REFURBISHED | FREE (if we have these in stock) |
Request a replacement bin
Request a new bin
You can order one new bin using the online form.
If you need to order more than one bin, either complete the form again or call the Contact Centre on 0191 427 7000.
Please note
- New bins will be delivered to your address.
- You are only entitled to one household bin and one recycling bin per property.
- Our crews will empty one household bin per property on collection day.
Request a replacement blue bin caddy
Replacement black caddies for the recycling blue bins are free of charge.
Collection of empty unwanted containers will cost 拢10.00.